Refund policy

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment. 

  • They must be in original condition
  • They must have original label
  • For clothing, unwashed and unworn

Free gifts or promotional items are not returnable!

Please note that once you exceed this 14-day timeframe, the system will automatically reject your return request and you will not be able to apply for a return.

 

FREE XXL WATER BOTTLE December/January 2025 Deal:

1) The promotion is valid on full-price items only. Sale items do not count toward the €80 minimum purchase.
2) Orders must total €80 or more (excluding taxes and shipping) to qualify for the free planner.
3) If you return items from your order and the total value drops below €80, the cost of the XXL WATER BOTTLE (€25) will be deducted from your refund.
4) The XXL WATER BOTTLE is a gift and non-refundable, in line with our free gift policy. It must be returned if the remaining order value is below €80.
5) Returns must be made within 14 days of receiving your order. The free item cannot be returned independently.
6) Frequent return patterns will be monitored. We reserve the right to review or deny returns for orders that appear to exploit the promotion. 

How do I return?

  • Go to https://shotgunwear.co/a/returns
  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved
  • If you have any questions, don't hesitate to contact us: help@shotgunwear.co

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 14 working days.
    • If you have any questions, don't hesitate to contact us: help@shotgunwear.co