Thank you for choosing to shop with us! We strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy below:

  1. Free Shipping Eligibility:

    • Inside Poland: We offer free shipping on all orders over 100 EUR within Poland.
    • Worldwide: Enjoy free shipping on all orders above 200 EUR worldwide.
  2. Order Processing Time: We understand the excitement of receiving your order promptly. After your purchase, we will dispatch your order within 48 hours (excluding weekends and public holidays).

  3. Estimated Shipping Time: Our aim is to deliver your order to you as quickly as possible. Typically, shipping times within Poland take approximately 48 hours. However, please note that actual delivery times may vary depending on factors such as location, customs procedures, and unforeseen circumstances. Please keep in mind that it takes up to 48 hours for the parcel to leave our warehouse.

  4. International Shipping: For orders outside Poland, we provide worldwide shipping. Please note that customs duties, taxes, or any additional charges imposed by your country's customs office are the responsibility of the customer. We advise you to check with your local customs office regarding any applicable fees before placing an order.

  5. Tracking Information: Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

  6. Order Status and Updates: You will receive regular updates regarding your order via email. Please ensure that the email address provided during checkout is accurate and active.

  7. Delivery Issues: In the unlikely event of any issues with the delivery of your order, please contact our customer support team. We will work diligently to resolve the matter and ensure your satisfaction.

  8. FREE SHIPPING is considered as standard shipping option. 

Please understand that circumstances beyond our control, such as weather conditions, transportation disruptions, or unforeseen events, may cause delays in shipping. We appreciate your patience and cooperation in such instances.